Frequently Asked Questions
Everything you need to know about our premium electronic kits and components.
What is the standard shipping time for electronic components?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for urgent projects.
Do your products come with a manufacturer warranty?
Yes, all KitBash3D hardware and electronic modules are covered by a 1-year limited warranty against manufacturing defects.
What is your return policy for opened electronic kits?
We accept returns within 30 days. However, due to the sensitive nature of electronic components, items must be in their original anti-static packaging and unused to qualify for a full refund.
Are your power supplies compatible with international voltages?
Most of our power adapters are rated for 100-240V input. Please check the specific product specifications page to ensure compatibility with your local grid.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Do you offer technical support for kit assembly?
Absolutely. Every kit includes a digital manual, and our technical team is available via email to help troubleshoot any wiring or compatibility issues.