Returns & Exchanges

At KitBash3D, we stand behind the quality of our premium hardware and electronic components with a 30-day satisfaction guarantee. If your gear doesn't meet your performance standards, we offer a streamlined return process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Hardware

  Pack your electronics in their original anti-static packaging and include all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship Your Return

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Technical Inspection

  Once received, our technicians will verify the device's condition and process your refund or ship your replacement within 3-5 business days.